Terms

Effective Date: [Insert Date]

Welcome to CXAnanta (www.cxananta.com). Please read these Terms & Conditions ("Terms") carefully before using this website. By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use this site.

1. About CXAnanta

CXAnanta is a consulting firm focused on Customer Experience (CX) Strategy, Process Optimization, Technology Enablement, Training, and VOC Insights. Our services cater to MedTech, Logistics, BPO, Telecom, Real Estate, D2C, and B2B sectors.

2. Use of Website

You agree to use the website only for lawful purposes and in a way that does not infringe on the rights of, restrict or inhibit anyone else’s use and enjoyment of the website.

3. Intellectual Property

All content on this website—including text, images, graphics, logos, branding, and documentation—is the property of CXAnanta and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or republish any content without prior written permission.

4. Service Information

The services described on this website (e.g., CX Strategy, VOC, Training, etc.) are offered subject to availability and specific engagement terms. All consulting engagements will be governed by separate client agreements.

5. Accuracy of Information

We make every effort to ensure the information provided on the website is accurate and up to date. However, CXAnanta makes no guarantees regarding the accuracy, completeness, or timeliness of the information provided.

6. External Links

Our website may contain links to external websites or third-party platforms. CXAnanta is not responsible for the content, privacy practices, or reliability of these external sites.

7. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

8. Limitation of Liability

CXAnanta shall not be liable for any direct, indirect, incidental, or consequential damages arising out of the use or inability to use the website or reliance on any information provided herein.

9. Changes to Terms

CXAnanta reserves the right to modify these Terms at any time. Changes will be posted on this page with an updated "Effective Date." Continued use of the website constitutes your acceptance of the modified Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Insert City], India.

11. Contact

For questions regarding these Terms & Conditions, please contact us at:

📧 Email: Info@cxananta.com
🌐 Website: www.cxananta.com

Privacy Policy

Effective Date: [Insert Date]

At CXAnanta, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, contact number, organization name, and job title (only if voluntarily submitted via contact forms, email, or consultations).

  • Non-Personal Information: Browser type, IP address, referral URLs, pages visited, time spent, and other anonymous analytics data.

2. How We Use Your Information

We may use your information to:

  • Respond to your inquiries or service requests.

  • Send updates, newsletters, or relevant CX insights (only if opted-in).

  • Improve our website experience and service offerings.

  • Analyze usage trends to better understand visitor behavior.

3. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience. These help us understand site performance and customize content.

You can disable cookies through your browser settings at any time.

4. Data Sharing & Disclosure

We do not sell, rent, or share your personal data with third parties for marketing purposes.

We may share your data with:

  • Trusted service providers who assist in operating our website or CRM systems (under confidentiality obligations).

  • Legal authorities, if required by applicable law or regulation.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We recommend reviewing their privacy policies before providing any personal information.

7. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal information.

  • Correct inaccurate data.

  • Request deletion of your personal information.

  • Withdraw consent for marketing communication at any time.

To exercise these rights, please email us at: info@cxananta.com

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or regulatory requirements. The revised policy will be posted on this page with the updated effective date.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact:

📧 Email: info@cxananta.com
🌐 Website: www.cxananta.com